When Nortel was purchased by Avaya in 2009, Nortel customers were left with an uncertain telecommunications future. The roadmap to upgrade up to date enterprise systems like the CS1000 to the Avaya platform is long, winding and very expensive. Legacy Nortel systems don’t have a roadmap at all; it is upgrade or die. We work with our Nortel customers through a consultative approach that helps them determine if the upgrade path from Nortel to Avaya makes the most sense for their business. Because we explore all options, including the use of refurbished equipment to extend the life of legacy systems, our customers know they are getting a solution that puts their needs first. Our sales engineers and technicians work to give our customers options. We can evaluate your legacy Nortel equipment and create a roadmap for the future of our customer’s business and we can create a service plan that gives you piece of mind that your Nortel equipment will be supported as long as your business requires.
Your Nortel telephone and messaging systems are the lifeline to your customers and one of your key tools for productivity and profitability. Your business can’t afford phone system downtime. At Morgan Birgé we understand what you need. Keeping your phone systems up and running so you can focus on your core business is at the heart of everything we do. As an independent Nortel service provider Morgan Birgé offers scalable, custom-tailored solutions to each customer through time and material service requests or phone system maintenance plans. We employ only the highest level of certified technicians and support personnel along with a nationwide network of subcontractors to service on a national scale throughout the continental United States. From the oldest Nortel systems like the Norstar and Option product lines and the carrier grade SL100 and CS2100, to the newer BCM and CS1000 systems, servicing Nortel phone systems is what our business has been built on for last 23 years.