Maximize the Value of Your Avaya System with Morgan Birge

Avaya Support Backed by 30 Years of Experience

For over 30 years, Morgan Birge has supported businesses that rely on Avaya phone systems. We help keep your system running at its best, so your team stays connected and your customers stay happy.

If your system needs an upgrade, we’ll guide you through it. If you're thinking about moving to the cloud, we’ll help you plan the right approach, with no pressure and no disruption.

Our goal is simple: to give you reliable support, more value from your existing system, and a clear path forward when you’re ready. Let’s talk about what we can do for you.

We are a fully authorized Avaya Business Partner.

What We Can Do for Your Avaya System

Full Support for All Avaya Platforms

We support the full range of Avaya phone systems, Aura, Communication Manager, Definity G3, IP Office, and more. Regardless of the version you run, we keep it updated, optimized, and working reliably.

Smarter, More Reliable Call Centers

Your call center is often the front line of your business. We help you get more from Avaya’s advanced call center features, so your team can handle calls faster, improve response times, and deliver better service. Whether you’re running a large contact center or a smaller support team, we make sure your system is tuned to your business needs.

Cloud Migration, On Your Terms

Cloud migration doesn’t have to be risky or rushed. We help you plan a move to the cloud that fits your timeline and budget. Whether you want a full migration or a phased hybrid solution, we’ll guide the process to avoid disruptions. Our goal is to help you modernize while keeping your business running smoothly.

Advanced System Integration

Avaya Communication Manager offers powerful features if they’re set up right. We help you integrate and configure your system to match your goals. From seamless VoIP performance to advanced telecom capabilities, we ensure your system delivers the quality and reliability your business needs.

Secure and Compliant Phone Systems

Your communications must be secure and compliant, no exceptions. We make sure your Avaya system is protected with the latest security best practices. We help you safeguard sensitive data and maintain compliance with industry standards, so you can operate with confidence.

Always Up to Date and Fully Supported

Staying current is important to maintaining the reliability of your system. We manage your Avaya software, including Software Advantage (SA) and Subscription (Subx) models, to ensure you’re always on supported versions. This helps you reduce risk, improve performance, and avoid unexpected costs.

How Can We Help?

Call our team directly at
(312) 728-7652 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.

  • Fill in our quick form

  • We'll take the time to listen and understand your situation

  • If we're a good fit to help, we'll let you know the general costs and next steps

Proactive Maintenance & Support Reduce Downtime and Costs

Don’t wait for problems to happen. Our proactive maintenance services help you avoid outages, performance issues, and costly emergency repairs.

Morgan Birge monitors your system, applies updates, replaces aging components, and resolves small issues before they become big ones. This keeps your phone system reliable and keeps your team productive.

With proactive support, you save time, reduce risk, and lower your total cost of ownership. We help you get the most value from your Avaya investment.

Personalized Service Work with a Team That Knows Your Business

When you call Morgan Birge, you don’t get passed around a call center. You get a dedicated team that understands your Avaya system and your business needs.

We take the time to learn your environment, so we can provide faster, more effective support. Whether it’s troubleshooting an issue or planning an upgrade, you’ll work with experienced engineers who know your system inside and out.

Our goal is simple: to be your trusted partner for Avaya support today and as your business evolves.

Why Trust Morgan Birgé with Your Avaya System?

Proven Track Record with Avaya Systems

Morgan Birgé has a rich history of supporting Avaya systems across virtually every sector, from Fortune 500 companies to the US Military. Our expertise ensures your VoIP and telecom infrastructure is in capable hands.

Experts in Legacy System Upgrades

Is your Avaya system out of support? No problem. Our specialists have extensive experience upgrading legacy systems, guiding you through planning and executing a seamless upgrade to keep your telecom services current.

Flexible Support Plans for Every Need

We offer industry-leading flexible support plans tailored to your specific requirements. Our convenient pricing ensures you receive premium Avaya VoIP and telecom support without costs.

Gradual or Immediate Cloud Migration

Whether you prefer to move to the cloud gradually or all at once, Morgan Birgé crafts a migration plan that suits your business, minimizing disruption and ensuring a smooth transition.

Ready to Get More from Your Avaya System?

Morgan Birge can help you keep your current system running smoothly and plan the right path forward, whether you are looking to upgrade, extend, or move to the cloud.

Talk to us today. Let’s find the best solution for your business and make sure your communications are ready for what’s next.

We love conversations with our clients – but it's our work that does the real talking.

"Morgan Birgé continues to be promptly responsive and offers excellent professional service, it's a pleasure working with MB as our communications vendor."

Jim Winter

Financial Services

"Quick response, accurate identification of fix that was needed, polite and professional work. Thanks!"

Paul P

Logistics & Supply Chain

"I appreciate the high level of personal and personable attention we receive in the managing of the system and voice systems."

Michael Gervas

Motor Vehicle Manufacturing

Frequently Asked Questions About Avaya Service

What is an Avaya phone system?

An Avaya phone system is a business communication solution that offers features like VoIP calling, call routing, voicemail, conferencing, and integration with other business tools. It's designed to improve communication efficiency within organizations.

Can Avaya phone systems be upgraded?

Yes, Avaya systems can be upgraded to newer software versions or enhanced with additional features. Upgrades may include improved user interfaces, better call handling capabilities, and integration with modern communication platforms.

How do I migrate an Avaya phone system to the cloud?

Migrating to the cloud involves assessing your current setup, choosing a suitable cloud solution (like Avaya Cloud Office), and planning the transition to ensure minimal disruption. This process allows for greater scalability and remote accessibility.

Is an Avaya phone system suitable for small businesses?

Absolutely. Avaya offers solutions like the IP Office platform, which is tailored for small to medium-sized businesses, providing essential communication features without the complexity of larger systems.

How can I get started with an Avaya phone system?

To begin, evaluate your business's communication needs and consult with an Avaya representative or authorized partner. They can guide you through selecting the right system, installation, and training for your team.

Let’s Take Your Business to the Next Level

Above all, we promise never to hit you with hidden fees. We won’t push the "newest, fanciest, coolest" tech trends just for the sake of it. We're here to deliver reliable, integrity-driven communication solutions that work better and more efficiently than what you may be managing in-house.

To find out if managed services is the right fit for your business, contact us for a free assessment.