Avaya Service

Solutions

Avaya is a leading business communications solution provider that delivers scalable customer and employee engagement products. Avaya’s solutions are tailored to organizations and businesses of all sizes. We work with our customers through a consultative approach to determine the best Avaya solution for their business. The Aura platform for large enterprises provides high reliability, flexibility and the SIP and VOIP capabilities that big business requires. The IP Office system for Small to Mid-sized businesses provides a feature rich system that is fully capable of capitalizing on today’s leading edge unified communications technologies and is scalable so that it can grow with your business. Because we are not an Avaya business partner and not beholden to their corporate goals we are a truly independent advisor that ensures our customers purchase the right solution at the right price, from the best possible partner. Our status as an independent Avaya expert means we can help you navigate the crowded Avaya marketplace to find the right vendor.

Support

Your Avaya telephone and messaging systems are the lifeline to your customers and one of your key tools for productivity and profitability. Your business can’t afford phone system downtime. At Morgan Birgé we understand what you need. Keeping your phone systems up and running so you can focus on your core business is at the heart of everything we do. As an independent Avaya service provider MB&A offers scalable, custom-tailored solutions to each customer through time and material service requests or phone system maintenance plans. MB&A employs only the highest level of certified technicians and support personnel along with a nationwide network of subcontractors to service on a national scale throughout the continental United States. From the oldest Avaya systems like the Partner ACS, Merlin Legend, Merlin Magix and Definity G3, to the newest Avaya Aura Communication Manager or IP Office system, servicing Avaya phone systems is what our business has been built on for last 23 years.