Nortel phone support while you move to the Cloud

We handle the most complex systems.

30 Years of taking care of on premise, enterprise Nortel PBX systems.

Nortel experience you can trust

Covering virtually every sector of the US economy

Contact Center – AACC

Call Center

We handle the full spectrum of Nortel products --

Manufacturer Supported Versions – Software Advantage (SA)

Old system - No problem

Is your Nortel system out of support?

We have a long history of keeping Nortel systems running – no matter how old your version.

convenient pricing

Move to the cloud all at once or gradually.

We’ll adjust your plan, month-to-month to reflect your progress.

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Frequently Asked Questions

Can you take care of out of service Nortel systems indefinitely?

There is not an Nortel system in operation that is too old for us to maintain. Many of our customers operate legacy systems and plan to continue doing so as long as possible.

What do you mean when you say “industry leading flexible plans”?

We will create a custom plan to take care of your Nortel systems according to your needs. This means we can change the scope and pricing of your agreement, on a month-to-month basis, to reflect your changing environment.

Are parts still available for my CS1000?

Yes, we are still successfully sourcing parts for all of the CS1000 systems that we support. If ever there was a shortage of a particular part, we would look to build an inventory in order to continue servicing the large number of these systems still in operation.

Should I worry about the 2023 Avaya Bankruptcy affecting my Nortel PBX infrastructure?

Nortel is still deeply entrenched as a solution throughout the world; therefore, their viability as an entity is likely to continue for the foreseeable future. However, Avaya will be forced to make significant changes operationally which could lead to frustrating service levels and limitations on future offerings. As a result, many organizations are considering the costly option of moving away from Nortel to new platforms. Other organizations are putting in place Morgan Birge third party Nortel support to maintain high quality support while avoiding the potentially massive cost of moving to different infrastructure.